Security Center

Ambler Savings Bank requires the use of a secure browser to access account information and perform transactions. Secure browsers use secure socket layer (SSL) technology to communicate with servers. This technology encrypts your account information so it’s virtually impossible for anyone other than Ambler Savings Bank to read it.

Online Banking is designed to work with all of the popular internet browsers. We suggest using the most recent version for: Microsoft Edge, Apple Safari, Google Chrome, and Mozilla Firefox. If you need additional assistance please contact the online banking department at 215-646-8400.

To access account information and the secure area of the site, you must provide a username and password. Your password is not displayed when entered. If you do not provide this information, you cannot access our Online Banking services.

Treat your Ambler Savings Bank username and password with the utmost care. Unlike your ATM or credit card PIN, where you need to present the card, here you only need the password. Never reveal your password to anyone and take precautions to keep your computer free from viruses, as some can be used to capture your keystrokes.

When you are going to be away from your computer for an extended amount of time, use the Logout button to end your session. Your current session will also timeout after an extended period of inactivity, and force you to re-enter your username and password.

Communications sent over the public Internet are not necessarily secure. We strongly suggest that you use the electronic communication options provided in our Contact Us site. You may also contact us by phone and US mail.

Ambler Savings Bank does not send out unsolicited e-mails asking for customers to input confidential information. If you receive an e-mail claiming to be from Ambler Savings Bank, do not reply to the message; call us at 215-646-8400.

Customers should be aware of e-mail hoaxes and phishing scams — where a pop-up message, e-mail, text message, or other high tech message deceives you into providing personal information such as credit card numbers, bank account information, Social Security number, passwords, etc. These messages are designed to make customers believe they are interacting with a familiar business or organization, such as your bank, government agency, Internet service provider, etc. and typically state that you need to “validate” your account information. To protect yourself from phishing scams:

• If you receive an e-mail asking for financial information, do not reply to or click links in the message. Financial institutions will not ask for this type of information via e-mail. If you are concerned about your account, call your financial institution using a phone number you know to be genuine.
• Review credit card and bank account statements as soon as you receive them to determine whether there are any unauthorized charges.
• Use an up-to-date anti-virus software and firewall on your computer. Some phishing e-mails contain software that can harm your computer or track your activities on the Internet.

The best protection against identity theft is to carefully guard your personal information. 

• Do not share personal information over the phone, through the mail, or over the internet unless you initiated the contact or know the person you are dealing with.
• Be suspicious if someone contacts you unexpectedly online and asks for your personal information. It doesn’t matter how legitimate the email or website may look. Only open emails from people or organizations you know and, even then, be cautious if they look questionable. Be especially wary of fraudulent emails or websites that have typos or other obvious mistakes.
• Don’t give out personal information in response to unsolicited requests. Be particularly careful about to whom you give your Social Security number, financial account information, and driver’s license number.
• Shred old receipts, account statements, and unused credit card offers.
• Choose PINs and passwords that would be difficult to guess and avoid using easily identifiable information, such as your mother’s maiden name, birth dates, the last four digits of your social security number, or phone numbers.
• Pay attention to billing cycles and account statements and contact your bank if you don’t receive a monthly bill or statement. Identity thieves often divert account documentation.
• Review account statements thoroughly to ensure all transactions are authorized.
• Guard your mail from theft, promptly remove incoming mail, and do not leave bill payment envelopes in your mailbox with the flag up for pick up by mail carrier.
• Obtain your free credit report annually and review your credit history to ensure it is accurate.  (Click here to read more about credit reports and credit scores from the FDIC.)
• Use an updated security program to protect your computer.
• Be careful about where and how you conduct financial transactions. For example, don’t use an unsecured Wi-Fi network because someone might be able to access the information you are transmitting or viewing.

To help protect your ATM transactions, consider the following measures:

• Never disclose your personal identification number (PIN) to anyone.
• Never accept help from strangers when using an ATM. Always be wary of strangers asking for help at the ATM.
• If the ATM retains your card, cancel it immediately.
• Never allow a bystander to call the toll free number on your behalf – they could be tricking you into thinking that your card has been stopped.
• Always check that it is your card that has been returned to you from the ATM.

With the amount of cyber crimes on the rise, consider these tips to protect yourself from cyber criminals:

• Be sure to use unique passwords for all financial online accounts. Never share your password, account number, PIN or answers to security questions.
• Do not save credit or debit card, banking account or routing numbers, or other financial information, on your computer, phone or tablet.
• Be careful about using a password on mobile devices. Be sure to set your devices to automatically lock after a selected period of time to ensure no one can access your smartphone, tablet or laptop.
• Do not provide your secure financial information over the phone or Internet if you are unsure of who is asking for it. Contact your bank directly by using the phone number on the back of your debit or credit card, or stop in to your bank to speak with someone in person. Remember, your bank will never contact or text you asking for personal or banking information. Assume any unsolicited text request is fraudulent.

Additional Cyber Security Guidelines available:

• Cyber Security Guide for the Consumer
• Cyber Security Guide for Businesses